1. Privacy Policy (Effective Date: 2022.00.00)
Company Name (hereinafter referred to as the "Company") values the personal information of its customers and complies with Article 30 of the Personal Information Protection Act (PIPA), the Act on Promotion of Information and Communications Network Utilization and Information Protection, relevant privacy regulations, and the Korea Communications Commission's standards for technical and administrative measures to protect personal information.
This Privacy Policy explains how the personal information provided by customers is collected, used, managed, and protected.
This Privacy Policy shall become effective on the date specified above. If any additions, deletions, or revisions are made due to changes in applicable laws or company policies, such changes will be announced on the Company's website (or through individual notices) prior to taking effect.
2. Purpose of Processing Personal Information
The Company processes personal information for the following purposes. Personal information will not be used for purposes other than those stated below. If the purpose of use changes, the Company will obtain separate consent or take other necessary measures in accordance with Article 18 of the Personal Information Protection Act.
"Processing of personal information" includes the collection, generation, recording, storage, retention, processing, editing, retrieval, printing, correction, restoration, use, provision, disclosure, destruction, and other similar activities involving personal information.
Purpose of Processing
- Personal identification
- Customer consultation and support
- Complaint handling
- Delivery of notices and announcements
3. Retention and Processing Period of Personal Information
Retention Period: Personal information will be retained as long as necessary for business operations and may be maintained for audit purposes and service history management.
4. Provision of Personal Information to Third Parties
The Company processes personal information only within the scope specified in Section 2 (Purpose of Processing Personal Information). Personal information will not be processed beyond the original purpose or provided to third parties without the data subject's consent, unless otherwise permitted by applicable laws or under the following circumstances:
- Where separate consent has been obtained from the data subject.
- Where otherwise required by applicable laws.
- Where it is clearly necessary to protect the life, body, or property of the data subject or a third party, and obtaining prior consent is impossible.
- Where personal information is provided in a form that does not identify specific individuals for statistical analysis or academic research.
- Where the use or provision of personal information is necessary to perform duties prescribed by other laws and has been approved by the Personal Information Protection Commission.
- Where necessary to fulfill treaties or international agreements by providing information to foreign governments or international organizations.
- Where necessary for criminal investigations or prosecution.
- Where necessary for judicial proceedings.
- Where necessary for the execution of criminal penalties, protective custody, or similar legal measures.
5. Outsourcing of Personal Information Processing
The Company does not outsource the processing of personal information without the user's consent as a general rule.
If outsourcing becomes necessary in the future, the Company will notify users of:
- The outsourced service provider
- The scope of outsourced services
- The outsourcing period
- The terms of the outsourcing agreement, including compliance with personal information protection laws, prohibition of unauthorized disclosure to third parties, and related responsibilities
Such information will be announced through the Company's notices and this Privacy Policy. Where required, prior consent will also be obtained.
6. Rights of Data Subjects and How to Exercise Them
Data subjects have the following rights regarding their personal information:
- Request access to personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information.
- Request suspension of the processing of personal information.
7. Personal Information Collected
The Company collects the following personal information for customer inquiries and service requests.
Information Collected (Customer Inquiry)
- Name
- Contact Number
- Email Address
- Service Usage Records
- IP Address
Method of Collection
Destruction of Personal Information
The Company destroys personal information without delay once the retention period expires or the purpose of processing has been fulfilled.
However, if business operations or logistics service history management require continued retention, the Company may retain such information as necessary.
Method of Destruction
- Electronic files are permanently deleted using technical methods that prevent recovery.
- Printed documents containing personal information are shredded or otherwise securely destroyed.
8. Measures to Ensure the Security of Personal Information
The Company implements the following measures to ensure the security of personal information:
Administrative Measures
- Establishment and implementation of internal management plans
- Regular employee training
Technical Measures
- Access control for databases
- Installation of access control systems
- Encryption of unique identification information and other sensitive data
- Installation and operation of security software
Physical Measures
- Restricted access to server rooms and other facilities where personal information is stored
9. Personal Information Protection Officer
The Company has designated the following Personal Information Protection Officer to oversee personal information processing and handle complaints, inquiries, and requests for relief regarding personal information.
Personal Information Protection Officer: XXX
Users may contact the Personal Information Protection Officer regarding any inquiries, complaints, or requests related to the protection of personal information while using the Company's services or conducting business with the Company.
The Company will respond promptly and appropriately to all inquiries.
Amendments to this Privacy Policy
Last Revised: 2023.XX.XX